About Course
Customer relationships don’t have to end with implementation. Every customer conversation can uncover a deeper business need and an opportunity for partners to play a more strategic role in what comes next.
Who is this series for?
This series is designed for Zoho partners who:
Are based in the USManage or support exisiting customer relationships
Want to develop more strategic, advisory conversations.
Want to identify new opportunities within their existing customer base beyond implementation
What you'll learn
Recognize key moments that can open strategic customer conversations.
Identify opportunities within existing customer relationships.
Move from identifying customer needs to structured advisory conversations.
Explore opportunities around expansion, consolidation and customer value.
Assess whether a customer is ready for an AI-focused conversation.
Turn these conversations into repeatable, paid advisory services where appropriate.Featured Speakers
Vijay Sundaram
CSO
Michael Trow
Director - Partner Enablement - US
JonathanHantsbarger
Regional Director - US
Julie Doris
Account Management - US
Arun Kumar
Director of Partner Solutions - US
Zack Zivnuska
Head - BD